Frequently Asked Questions
Questions counterparties ask before they commit
Detailed answers on purity verification, responsible sourcing, documentation, logistics, transaction stages, product availability and how to open an enquiry. Where something depends on the transaction, that is said plainly rather than simplified.
Purity and verification
Purity is a product characteristic to be established, not a claim to be accepted. These answers explain how a specification moves from a declaration to something evidenced by records.
Responsible sourcing and compliance
Due diligence is a continuing process rather than a one-time check. These answers set out what is examined and why questions are asked before a transaction progresses.
Documentation
A transaction should be supported by a clear documentary trail from first engagement through to completion. Documents fall into five practical categories.
Logistics and international delivery
Moving physical precious metals across borders is a planned operation, not ordinary commercial shipping.
Transaction stages
Engagement follows a defined sequence so that both parties know what has been established at each point.
Products and availability
Products differ by form, refining status, documentation and intended use. Availability is confirmed against a specific requirement, never in the abstract.
Beginning an enquiry
A well-formed first message shortens the process considerably, because it lets us tell you quickly whether the requirement fits our activities.
Next step
If your question is transaction-specific, ask it directly
Availability, specifications and delivery capability are assessed against a stated requirement. Send yours and we will tell you what can be supported.